Disaster recovery OnDemand
Recover telecommunication in an area affected by a disaster Main: 954.935.8800  ■  Sales: 888.204.0822
   
 
 Products
Hosted customer relationship management software that integrates the open source of SugarOpenSource CRM with ProStar Lead Manager and Contact Center Anywhere. Disaster Recovery OnDemand
Recover telecommunication in an area affected by a disaster
 
Hosted customer relationship management software that integrates the open source of SugarOpenSource CRM with ProStar Lead Manager and Contact Center Anywhere. Contact Center Anywhere
By Oracle
Call Center Software
 
Hosted customer relationship management software that integrates the open source of SugarOpenSource CRM with ProStar Lead Manager and Contact Center Anywhere. ProStar CRM
Customer Relationship Management
 
Includes a fully integrated suite of products for call center operators. CRM software, call center software, lead management and sales analytics in a single hosted platform. ProStar On Demand
Complete Call Center Solution
 
Software for mortgage professionals ProStar On Demand Mortgage
Software for Mortgage Professionals
 
Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers. ProStar Smart8
Intelligent Call Routing
 
Hosted Lead Generation Software ProStar Lead Manager
Hosted Lead Generation Software
 
Hosted web based chat software ProStar Chat
Hosted Web Based Chat Software
 
Network of independent call center operators ProStar Network Affiliate
Network of independent call center operators.

 


SITE MAP FOR PROMERO.COM

Company Information ProStar Software
  Home Page   ProStar Chat
  Contact Us   ProStar On-Demand
  Corporate Information   ProStar Network
  Company News   ProStar Smart8
  Press Releases   ProStar Lead Management
  Training Materials    
  Product FAQ    
  Awards Customer Relationship Management Software
  Privacy Policy   CRM Software
  FAQ & Answers   Lead Management
  WebEx Demo   Management Reporting
  Technology Resources   Process Automation
  Links Directory   Survey Creation
  Oracle PartnerNetwork   Task Management
Call Center Software   Transaction History
Call Center Intelligence   Web Integration
  Call Center Article    
  Gartner Report PDF Documents
  Revolutionizing the Hosted Call Center Industry - Frost & Sullivan   Oracle Predictive Dialer ROI
Call Center Software   Take Oracle Predictive Dialer Test Drive - $895.00
  Overview   Oracle Contact Center Anywhere Overview
  Call Center Software   Oracle Contact Center Anywhere Features
  Hosted Software   Oracle Contact Center Anywhere Fast Facts
  Improves Communications   Oracle Contact Center Anywhere Deployment Kit
  Improves Satisfaction   Oracle Contact Center Anywhere outbound dialing
  Increase Revenues   Oracle Contact Center Anywhere Datasheet
  Increased Awareness   Oracle Contact Center User Guide
  On-Demand Software   Oracle Buys Telephony@Work
  Predictive Dialer Integration   Oracle Contact Center Anywhere improves Productivity for Grand & Toy, a division of Office Max
  Reduced Operating Cost   Oracle Contact Center Analytics
  Scalable Software    
  Skills-Based Call Routing  
  H.323 and SIP Softswitch    
  VoIP Solution    
  IPLC, MPLS, VPN    
  Web Collaboration    
  Web Callback    
Training Documents
  Call Center Anywhere
  Tour of Interaction Manager
  Starting and Logging in
  Controlling Your Status
  First Time Installation Lesson
  Adding To DNC
  Setting Your Extension
  Upload Predictive Lists and List Format
  Interaction Manager’s Information Tool Bar
  Set Up Voice Mail Box
  Set Up Email Inbox
  Predictive Schedules
  Simple Transfer
  Real Time Statistics
  Flip Predictive Lists for Re-Use User Guide
  Set Up Voice Mail Guide
  Contact Center Anywhere Administrator 24 page Quick User Guide
  Contact Center Anywhere Supervisor 16 page Quick User Guide
  Contact Center Anywhere Interaction [Agent] 10 page Quick User Guide
  Create Call Outcome Report by Agent
  Create Agent Utilization [Number of Calls Made] Report
  Create Custom Agent Reports
  How to Transfer Calls to a Workgroup
  How to complete a complete a Conference Call then Transfer
  How to configure Project Schedules, Voice Mail Agents
  How to create a Custom Script
  How to access Contact Center Anywhere with Windows VISTA
  View Work Group Records and Call Flow Diagram
  Flip a Predictive List
  Agent Interaction Report
  CallCenter@nywhere Supervision Quick User Guide
  Configuring Voicemails
  ContactCenter@nywhere Interaction Quick User Guide
  ContactCenter@nywhere Supervision Quick User Guide Bckup
  CONTACTCENTER_@NYWHERE Quick Admin User Guide
  Creating Projects Schedules Voicemail
  Custom VCC Reports
  How to complete a Supervised Transfer
  How to Transfer Calls to a Workgroup
  Outcome Report by User
  Steps to complete a Conference then Transfer
  TAW Reports How to Flip List VCC
  Uploading Contacts VCC
  VCC Custom Text Scripts
  Workgroup Prompts
Training Documents
  Customer Relationship Manager - CRM
  Click to Talk
  Create a Worklist
  Working a Worklist
  How to access Contact Center Anywhere with Windows VISTA
  View Work Group Records and Call Flow Diagram
  Flip a Predictive List
  Create Opportunity Types
  How to make CRM Users ‘Active’
  Creative Custom Tabs and Drop-Down Menus
  Create Email Templates and Sending Emails
  Create a Lead and Convert to Sales Opportunity
  Create Team
  Enable Team Functionality and Visibility in the CRM
  Change Label ‘Names’ and ‘Terminology’ in the CRM Modules
  Change Date and Time Zone
  Security: Limit One User from viewing other User’s Opportunities
  Manage Activities: Meetings, Calls, Tasks
  Sync Microsoft Outlook 2003 with CRM using Splendid Plug-In
  Change User Status: Active, Inactive, Suspended
  CRM 1.3 Enhancements [April 2007]: Import Files, Export Files, Teams
  Import Date Files
  View CRM Reports
  Creating CRM Reports
  Creating Email Templates Sending Emails
  Creating Customized CRM Tabs
  Creating Lead and ConvertLead
  Creating Opportunity Types CRM
  Creating ProStar Reports
  Creating Teams CRM
  CRM Changing Existing Label Names
  CRM Import
  CRM Teams Fucntionality
  CRM Time Zone Changes
  Enabling Teams in CRM
  Limiting Opportunities by User
  Making CRM Users Active
  Managing CRM Activities
  URL Link for CRM Reports
  User Cannot View ProStar Reports
Training Documents
  ProStar Lead Manager
  Managing Leads: Delete, Update
  Create Thank You page or Re-Direct page to Link Customer to other web page after Form Submission
  Deleting Lead after it is assigned to Affiliate
  Creating a Custom Thank You Page to be sent after Form Submission
  Creating a ‘Calculated Answer’ in the Survey Form
  Enable Team Functionality and Visibility in the CRM
  Change Label ‘Names’ and ‘Terminology’ in the CRM Modules
  Definitions and Terminology
  ProStar Lead Manager (formerly iLeadMachine) 121 Page User Guide
  Create/Edit an Affiliate
  Each Survey must have 3 Hidden Questions. Create Hidden Questions
  Share Outlook 2003 Calendar with Other Users
  Creating Calculated Questons Answers
  Creating Editing Affiliate
  Deleting Lead Manager Leads
  Lead Manager Definitions
  Lead Manager User Guide
  Managing Leads
  MUST Create These 3 Questions for Each Survey
  Using_Redirect_Page

 

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1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842

 

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