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ProStar CRM business intelligence automation makes using the CRM easy and fast. Your sales force can work on selling not data entry! Automate your lead qualification and let the software do all the work.
We have taken Sugar CRM from an Open source tool and turbo charged it into an integrated business management solution. Our On-demand service has taken the best of the product that won TMC's Product of the Year in 2005 and added all the features our users asked us for.
Click-To-Talk is Promero’s latest product enhancement that makes placing calls to prospects easier and more efficient. Simply click on a telephone number within the application’s web pages and call. Create a prospect call list from existing CRM database or import lists. Managers can assign call lists to specific agents and monitor their progress. Click-To-Talk is a powerful preview dialer and cost effective call management solution. Submit the form on this page for a free consultation and demononstration.
With Promero’s hosted customer relationship management software, ProStar CRM, companies can rapidly integrate sales, marketing and customer service departments while increasing the effectiveness of business performance.
 ProStar CRM is open source. The customer relationship management features are easily integrated and customized with call center and lead
management software ProStar CRM provides lead generation, sales forecast, manage and analyze advertising campaigns, call distribution and
more. ProStar CRM is easy to use and extremely affordable.
For companies that are looking for a web based customer relationship management system, ProStar CRM On-Demand is an affordable,
on-demand CRM software solution that offers an integrated view of critical customer information in real-time. ProStar CRM On-Demand
solutions leverage the power of the Internet, providing your sales, marketing, and customer care teams with the tools they need to sell more
and provide industry-leading service.
The ProStar CRM Difference!
- Auto Lead Distribution
- Integrated With Websites
- Integrated With Call Center Software
- Marketing Metric Reports
- Unparalleled User Acceptance
- Easy To Use
- Chat Live! Included
- Award Winning Solution
- Most Cost Effective CRM Solution In The World!
Chat Live! Included. No Additional Cost
In order to make the web experience for visitors and web owners more communicative and pro-active, ProStar CRM now includes Chat Live! at no additional cost. Add Chat Live to your website and begin to chat with visitors immediately. Send the transcript of your chat to your ProStar CRM and capture the entire experience. Customers are excited to see a chat initiated by one of your sales agents. For example, your agents can send a chat and ask "I see that you've been on our website for a while, may I help you?"
ProStar CRM includes complete high end Marketing automation to facilitate complete multi-channel marketing campaigns: Telephone, radio, TV, email, Pay-per-click (PPC), banner ads, etc. Full on-line ad view (hits) and click through audit tracking to ensure that you know in real-time how your efforts are working. Track every ad creative and multiple offers with complete up to the minute reporting. Manage Publishers and track their activities to help reduce click fraud.
Fully automated lead qualification to get the best sales opportunities into the right sales person's hands without human intervention! Not just simple territory, time zone or round robin lead distribution but a complete easy to use system that allows you to define real world business intelligence based on your needs not simple canned logic or web capture pages that some of the other systems offer.
Get the best! Complete this short form and we will have one of our specialists show you how we can help you take control of your business and gain the competitive edge.
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ProStar CRM Features
Lead Management
Lets users organize all the necessary information to effect superior administration of sales and service leads. This is tightly integrated with task management.
Task Management
Complete workflow management is maintained by the generation and execution of tasks from customer or vendor contacts. Tasks can be assigned to other individuals or departments and can be automatically generated and/or escalated based on business needs. Manage clients and leads, projects, escalation and sales pipeline.
Surveys
Available for better management of information such as quality assurance or customer service. Surveys are customizable so that questions and answers are structured or free flow. Surveys allow for precise analysis of customer climate and centralized access of data when and where it is necessary.
Process Automation
Allows for better utilization of sales personnel. Superior follow up, transaction tracking and demographic tracking allows for focused sales efforts. Manage quotes, forecasts, reports and prospects.
Transaction History
Available within the primary customer screen giving users instant access to customer information.
Management Reporting
Available from within the ProStar CRM for quantitative analysis and graphical representation of data. Reports are customizable to meet the needs of different management levels and departments.
Web Integration
For self-administration of user profile data gives customers the ability to make personal data changes without human contact.
ProStar CRM Benefits
Improved Management of Customer Service
The reporting function allows managers to monitor agent or group performance. This comprehensive reporting lets you examine, in an instant, all activities related to customer or vendor interactions.
Maximize Agent Productivity
The intuitive browser-based user interface reduces the agent system training time and cost. Also, customers information and transactional history is instantly displayed, saving the time the agent would need to get familiarized with the client's situation. Plus there is nothing to install. Only Internet access is needed for full operation.
Improved Customer Satisfaction
With customer profiles immediately displayed for an agent, the level of customer service increases, as does the satisfaction of the client.
Increased Management Awareness
Keep track of who, what, where, and when customers are buying your products. Browse log files detailing customer information such as items bought, pages viewed, and more. Monitor the workflow and status of an employee or team across multiple locations. Managers can be alerted to tasks that have been not been completed by their scheduled due date.
Predictable Costs
Because the basis of the relationship between Promero and your company is a contractual Service Level Agreement (SLA), the monthly subscription fee for software, infrastructure, operations support and application services is predictable.
Scalable
Your company can start small and instantly grow without waiting for deployment of costly equipment or adding additional personnel to engineer a system to meet your new requirements.
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